Shipping Policy

(For International orders)

For international orders, you may choose between

International Registered Postage with Tracking No. : $15 per package 

Please allow 7-14 days for shipping *excluding custom clearance for inbound country.

Premium International Courier Services

For those that absolutely got to have the product ASAP and have no qualms

in the fees that this big boys might charge (DHL, FedEx, UPS etcetc).

*excluding custom clearance for inbound

Let us know in an email BEFORE making the purchase to verify the cost to the given location. info@couplelab.com.sg.

*Because you commited to a sales with PREMIUM  COURIER SERVICES fee, WE feel your urgency. Upon confirmation of artwork, we will take only 1 working day to complete the order and ship the product out as fast as humanly possible.

*Do Takenote

The shipping time frame DOES NOT include the return confirmation of artwork and manufacturing time frame. Only upon confirmation and completion of product/s 

(estimated to be 2-4working days) will the start of the shipping time frame begins.

(Please note that non standard/customised orders may have a longer processing and manufacturing period.)

(For Local Orders)

For local orders, you may choose between

Self pickup (FREE) - indicate in the 'Special Request' which outlet you wish to pick the product up from.

Local Delivery (FREE) - indicate the address that you wish for us to deliver and *we will arrange for a time and day before delivering the product to the given address. (*takenote- if no recipient or misinformed addresses are given leading to no-collection, subsequent arrangements to *Self pickup at outlets or *Local Delivery options will be charged at $15 per destination)

Urgent / specific date delivery

- a $15 delivery fee is applicable if orders are needed to be expedited or having to reach a given address on a specific date.